VPN Office Campus Access

When working from home, you may want to access documents stored on your network drives. To connect to your drives, download the Ivanti Secure Access Client for remote desktop.

Note that Pulse Secure has rebranded to Ivanti Secure Access Client, which you may be prompted to update to when connecting to the VPN.

Step 1: Download and install Ivanti Secure Access Client on your device


Note: Most Windows users should download the 64-bit version, if they get a compatibility error, they should then try the 32-bit option.    

Note: Users of macOS Big Sur facing issues installing the client should review this support document.

Step 2: Add New VPN Connection
  1. To add a new connection, click on the + sign.Add new vpn connection
  2. Select connection type as Policy Secure (UAC) or Connect Secure (VPN) and server URL: 'vpn.conestogac.on.ca'. Select Connect.Add connection
Step 3: Connect to VPN
  1. Once you've clicked on your "Connection" tab, enter your Condor ID and password to create a connection.
    Enter your Condor ID
  2. The VPN shows Connected.The VPN shows connected
  3. You are now connected to the VPN and can access the college sites and services.

Updating the VPN

To update the Pulse Secure VPN application, follow the instructions above to download the latest version for your operating system and install the new version. It will keep your existing settings and connections.      

If you experience issues updating the VPN Application, please contact the IT Service Desk.      

Top 3 uses for VPN

Accessing Network Drives

Once you are connected to Pulse Secure, you can access college network drives such as the S: drive.      

You can find instructions for adding network drives to Windows from Microsoft here.      

If you are having issues accessing a network drive, please contact the IT Service Desk.      

Accessing SIS

Once you've logged in to Pulse Secure/VPN, you can now access SIS from any web browser.       

If you are still having trouble with your SIS access, please check our SIS support page, then contact the IT Service desk via our chat to help troubleshoot.       

Using Remote Desktop
  1. Type "RDP" into the Windows 10 search bar.  You will see "Remote Desktop Application" appear.
    Pick remote desktop
  2. Start the Remote Desktop Connection application.
  3. When prompted for Computer, enter your desktop-name, including the ".conestogac.on.ca"
    Enter computer name
  4. Connect
  5. Enter your Login & Password.  If you see an initial warning that your credentials did not work, try once again.
  6. You should now be logged in, and you should see your normal desktop.
  7. You are now controlling your office desktop computer remotely.

Need Help?

Contact IT Service Desk or call 519.748.5220, ext. 3444.