IT Questions & Answers
Announcements
Welcome, new employees: Start here for technology support.
OneDrive "Spring Cleaning" this April and May 2025
The college aims for all employees to reduce their OneDrive file size to below 25GB within the next few months. This may impact your existing resources, but IT is available for support though this transition. Several drop-in sessions have been scheduled to provide guidance and answer questions on the topic of OneDrive cloud storage:
| Date | Time | Link |
|---|---|---|
| Thursday, May 1 | 1:00 p.m. – 2:30 p.m. | Teams Meeting |
| Tuesday, May 6 | 11:00 a.m. – 12:30 p.m. | Teams Meeting |
| Thursday, May 8 | 2:30 p.m. – 4:00 p.m. | Teams Meeting |
| Tuesday, May 13 | 11:00 a.m. – 12:30 p.m. | Teams Meeting |
| Thursday, May 15 | 1:00 p.m. – 2:30 p.m. | Teams Meeting |
| Tuesday, May 20 | 11:00 a.m. – 12:30 p.m. | Teams Meeting |
| Friday, May 23 | 1:00 p.m. – 2:30 p.m. | Teams Meeting |
| Tuesday, May 27 | 11:00 a.m. – 12:30 p.m. | Teams Meeting |
| Thursday, May 29 | 1:00 p.m. – 2:30 p.m. | Teams Meeting |
See the IT page Managing OneDrive for how-to videos, and more on how to identify and delete unnecessary files and keep your OneDrive organized, or contact the IT Service Desk directly at ITSDesk@conestogac.on.ca.
Out of Country Access Request - Form is available.
Faculty / Staff
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How do I forget the Wifi network?
- How do I configure multi-factor authentication?
- I need to change my password.
- What is my Conestoga ID and password?
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How do I unlock my account?
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What technology am I entitled to as a full-time employee?
- How do I make calls with MS Teams?
- How do I connect to the Wi-Fi?
- How do I request equipment/hardware?
- How to setup automatic replies on OWA
- Where can I download software?
- How do I get training for my classroom tech?
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How do I check my email?
- How do I get out of country access?
- Can I use a microphone in a classroom?