IT Questions & Answers

Students
Faculty/Support Staff

Announcements

Welcome, new employees:  Start here for technology support.
MS Teams Calling is now beginning to roll out for certain areas.  Training sessions are being offered through November and December.  See the IT Training calendar to register.
Out of Country Access Request - Form is available.

Students

  1. How do I forget the Wifi network?
  2. How do I configure multi-factor authentication?
  3. I need to change my password.
  4. What is my Condor ID and password?
  5. How do I unlock my account?
  6. How do I connect to the Wi-Fi?
  7. Where can I download software?
  8. How do I check my email?

Faculty / Staff

  1. How do I forget the Wifi network?
  2. How do I configure multi-factor authentication?
  3. I need to change my password.
  4. What is my Conestoga ID and password?
  5. How do I unlock my account?
  6. What technology am I entitled to as a full-time employee?
  7. How do I make calls with MS Teams?
  8. How do I connect to the Wi-Fi?
  9. How do I request equipment/hardware?
  10. How to setup automatic replies on OWA
  11. Where can I download software?
  12. How do I get training for my classroom tech?
  13. How do I check my email?
  14. How do I get out of country access?
  15. Can I use a microphone in a classroom?