IT Questions & Answers

Students
Faculty/Support Staff

Announcements

Welcome, new employees:  Start here for technology support.

Microsoft Teams now lets users set and display their pronouns to support respectful and inclusive communication, with support and step by step instructions available at Pronouns in Microsoft 365.

See the IT page Managing OneDrive for how-to videos, and more on how to identify and delete unnecessary files and keep your OneDrive organized, or contact the IT Service Desk directly at ITSDesk@conestogac.on.ca.

Out of Country Access Request - Form is available.

Students

  1. How do I forget the Wifi network?
  2. How do I configure multi-factor authentication?
  3. I need to change my password.
  4. What is my Condor ID and password?
  5. How do I unlock my account?
  6. How do I connect to the Wi-Fi?
  7. Where can I download software?
  8. How do I check my email?

Faculty / Staff

  1. How do I forget the Wifi network?
  2. How do I configure multi-factor authentication?
  3. I need to change my password.
  4. What is my Conestoga ID and password?
  5. How do I unlock my account?
  6. What technology am I entitled to as a full-time employee?
  7. How do I make calls with MS Teams?
  8. How do I connect to the Wi-Fi?
  9. How do I request equipment/hardware?
  10. How to setup automatic replies on OWA
  11. Where can I download software?
  12. How do I get training for my classroom tech?
  13. How do I check my email?
  14. How do I get out of country access?
  15. Can I use a microphone in a classroom?