IT Questions & Answers

Students
Faculty/Support Staff

Announcements

Welcome, new employees:  Start here for technology support.

See the IT page Managing OneDrive for how-to videos, and more on how to identify and delete unnecessary files and keep your OneDrive organized, or contact the IT Service Desk directly at ITSDesk@conestogac.on.ca.

Out of Country Access Request - Form is available.

Students

  1. How do I forget the Wifi network?
  2. How do I configure multi-factor authentication?
  3. I need to change my password.
  4. What is my Condor ID and password?
  5. How do I unlock my account?
  6. How do I connect to the Wi-Fi?
  7. Where can I download software?
  8. How do I check my email?

Faculty / Staff

  1. How do I forget the Wifi network?
  2. How do I configure multi-factor authentication?
  3. I need to change my password.
  4. What is my Conestoga ID and password?
  5. How do I unlock my account?
  6. What technology am I entitled to as a full-time employee?
  7. How do I make calls with MS Teams?
  8. How do I connect to the Wi-Fi?
  9. How do I request equipment/hardware?
  10. How to setup automatic replies on OWA
  11. Where can I download software?
  12. How do I get training for my classroom tech?
  13. How do I check my email?
  14. How do I get out of country access?
  15. Can I use a microphone in a classroom?